
Captain Bubby’s IsLAND Tours
Frequently Asked Questions about our IsLAND Tours

A: We try our best to accommodate people of all ages and abilities. However, if a car seat, wheelchair, cane or walker is needed, you must provide it. Feel free to contact us if you need a referral for any of these items. All tours are given in English; however, with advanced notice we can accommodate non-English speaking guests.
A: Yes. Since we deliver a personalized tour service, advanced reservations allow us time to craft the perfect tour for you.
A: Tours can be booked up to a year in advance. To ensure you are able to get the time slot you would like, we recommend booking your tour as soon as possible.
A: Yes, no problem! We are here to serve you in any way that will make your experience the best.
A: Yes, as a concierge tour service we are your travel assistant and will work with you to create the tour you want
A: Yes. We are available to provide guide service aboard any watercraft and within any commercial type vehicle.
A: Yes, you will receive a phone call or email no later than 48 hours after submitting your request confirming your tour
A: You can custom design your tour, therefore, changes are possible, whether you want to add an additional person, or a topic, or activity you would like to discover more about.
A: Due to the nature of our tours cancellations received within 72 hours of departure time are nonrefundable, but can be transferred to another guest. An administrative fee will be collected on all cancelled tours equal to 10% of the value of the tour booked.
A: Yes, you receive an email or phone call no later than 24 hours before your tour
A: We give our guests concierge service, meaning Captain Bubby can pick you up where you are staying, while you are out grabbing a bite to eat, or even while you are visiting the beach! Wherever you are, Captain Bubby will meet you.
A: Look for us in a white van with Captain Bubby’s logo on the side.
A: Each tour is designed around your interests. We suggest wearing comfortable and casual clothing, keeping in mind the day’s weather and planned activities. The 8-passenger van is air-conditioned, and we will provide a cooler with nonalcoholic beverages. You are welcome to bring a change of clothes, beach bags, camera, binoculars, and don’t forget your sunscreen and sunglasses to protect yourself from the intense Florida sun!
A: Tour prices include any and all transportation costs, tolls, parking, admission fees, taxes, and gratuities to third party providers. In addition, if your tour includes a meal option the costs do not include the purchase of alcohol and/or other items ordered “off the menu.” Gratuities to your personal guide(s) however are not included.
A: We are able to accept cash and/or major credit cards, paypal, and gift certificates.
A: We are unable to accommodate smoking or alcohol consumption while the vehicle is moving
A: We do not share any information with third parties, and our website is secure. Click here to read our Privacy.
A: Yes